FAQ

What services do you offer?

We offer a variety of IT services to help businesses with their technology needs. This can include things like computer repairs, network setup and maintenance, cybersecurity solutions, cloud services, and data backup.

Do you offer on-site or remote support?

We offer both on-site and remote support options to fit your needs. We can come to your office to fix problems or troubleshoot remotely through secure connections.

How much does your service cost?

Our pricing varies depending on the specific service you need. However, we offer free consultations to discuss your needs and provide you with a quote.

What are your business hours?

Our typical business hours are 10Pm - 7Pm. However, we also offer extended hours and emergency support for critical issues.

Do you offer preventative IT maintenance plans?

Yes, we recommend preventative IT maintenance to identify and address potential issues before they cause downtime or data loss. These plans can save you money and frustration in the long run.

How can I improve the security of my business network?

We can help you implement various security measures such as firewalls, anti-virus software, and user access controls to protect your network and data from unauthorized access.

What happens if my internet goes down?

We can troubleshoot internet connectivity problems and help you identify the source of the issue. Depending on the cause, we can then assist with contacting your internet service provider or fixing internal network issues.

How can I ensure my IT systems are compatible with new software or hardware?

Our compatibility assessments will review your existing systems and advise if they can handle new software or hardware additions. We can also suggest upgrades or replacements if needed to maintain compatibility.